Frequently Asked Questions

How much does shipping cost?

There is no separate charge for shipping--it is FREE!


How long does it take to receive my order?

We ship within approximately three days of the order being processed. All items are delivered by UPS except for long ramps, which are sent by truck.


Who should I contact if my item is damaged when it arrives?

If damage occurs, please accept our greatest apologies and contact us within 24 hours at 800-242-1859.


How can I figure out what length ramp I need?

Click here for our handy Incline Chart!